We’ve put together an extensive list of FAQs and you should become a market expert by the end! If you still haven’t found what you are looking for, scroll down for our contact details.
Where is the Covered Market?
We are set right in the heart of the city centre, just opposite many bus stops and only 8 minutes’ walk from Oxford rail station. Head to our Find Us page for more details.
When does the Covered Market Open
The Covered Market gates open during the following times:
Monday – Saturday 8am – 5pm
Sunday – 10am – 4pm
Bank Holidays – 10am – 4pm
Please note: Opening times for individual traders may vary. Please head to our Traders page to find specific opening times.
Where are the toilets if I'm in the market after 5:30, on a Thursday, Friday or Saturday?
Market Street public toilets are open until 5.30 every night. After these have closed if you are using the market after 5.30 during later opening times (Thursdays, Fridays, and Saturdays) different toilets are provided inside the market. Just follow the signs or ask a trader.
Which public holidays is the Covered Market required to close for?
Christmas Day 25 December
Boxing Day 26 December
New Year’s Day 1 January
Do you do late night shopping?
Not at the moment but we are looking to potentially extend our opening hours. Watch this space or sign up to our newsletter to stay in the know.
Travelling to the Covered Market?
For full details on how to get here and how to find the market head to our Find Us page.
Can I park at the Covered Market?
We don’t have a car park, however, there are various car parks in and around the city centre, including several ‘park and rides’ with bus stops located right outside the market.
For information on all five of Oxford’s park and ride services, click on this link.
For information on city centre parking, follow this link.
Or head to our Find Us page for other ways to travel to the market.
Does the Covered Market do home deliveries?
We currently operate a free electric bike delivery service for participating traders delivering to addresses within and near to the Oxford ring road.
Many of our traders also operate their own local home deliveries and some do further afield. Please check with each trader to find out what service they can offer.
How accessible is The Covered Market?
The majority of the market has step-free access and operates on the ground floor. For more details on market accessibility, head to our dedicated Accessibility page.
Does the Covered Market have a public toilet?
The nearest Oxford City Council public toilets are located right outside the market on Market Street. The nearest accessible toilets are currently in the Westgate centre.
What is Oxford’s Covered Market famous for?
Oxford’s Covered Market is famous for being a rare example of an undercover market that has continually operated for 250 years. As a result of this long history, you’ll find the building is full of unique quirks and picturesque settings. Equally, Oxford’s Covered Market is famous for focussing on high quality local independent businesses, all of which are specialists in their field.
What is there to do at the Covered Market?
There are over 50 independent businesses to shop in. Traders specialise in handpicked fresh produce, gifts, fashion and lifestyle products, as well as an ideal opportunity to refuel, with various cafes and bars offering a wide variety of food and beverages.
Our market also offers a unique selection of experiences offered by traders, from soap-making workshops, tastings and live music, right through to the chance to experience Outer Space at the Space Store. Our public benches in the middle of the market also offer a great opportunity to recharge and meet up with friends right in the heart of Oxford City Centre – in all weathers!
How can I become a Covered Market trader?
We love to welcome new businesses to our market. Traders are selected through a specific process to ensure the mix is just right. Head to our Join Us page to read all about the current types of businesses we are looking for and how to apply.
Who is the Covered Market owned by?
We are owned by Oxford City Council.
Does the Covered Market have a Lost Property section?
If you are searching for lost property, ask our friendly porters. You can easily spot them – they are dressed in Day-Glo orange high-visibility jackets.
Is it possible to hire the Covered Market for events, filming or photo shoots?
For event hire, and permissions for commercial filming and photo shoots, please contact Oxford City Council’s Events Team email@example.com
Can I busk in the market?
Yes. We have a busking slot located outside the Market Office. Busking is permitted in the market 11am – 3pm Fridays and Saturdays. All we ask is that buskers are sensitive to shoppers and traders and that buskers adhere to the Oxford City Council code of practice. You can download this here.
Are dogs allowed in the Covered Market?
Assistance dogs are allowed in the market. Please note some individual traders may not allow dogs.
Are bikes allowed in the market?
Bikes are allowed but are not allowed to be ridden inside the market. We have an allocation of bike racks located by the Market Street entrance on Avenue 4.
How do I make a complaint?
If you need to make a complaint, you can do this by emailing firstname.lastname@example.org or writing to:
The Covered Market Manager [insert details]
Please provide us with full details of your complaint, along with full contact details and preferred method of contact. We will not be able to investigate your complaint without this information.
We will confirm receipt and then aim to provide a full response within 15 working days [Sense check]. If you are unhappy with the response, your complaint will be escalated to the [insert info], who will aim to respond within [insert figure] working days. If the nature of your complaint means that these time frames cannot be met, we will keep you informed.
Is smoking allowed in the market?
Smoking is not allowed inside the Covered Market.
Is there Wi-Fi in the market?
There is no free Wi-Fi exclusive to the Covered Market at this time. We are working on changing this
Still haven’t found what you’re looking for?